Remove “Zombi” reminders (Messages) using MFCMAPI

I was requested to do this the other day.. so I use the amazing MFCMAPI tool which opens wide mailboxes and thier raw content..

Be aware that i am really deleting an appointment ! the reminder will be gone with it. (Thanks for Steve for correcting me here.)

to do so we have a few steps:

1. Launch MFCMAPI tool on the user’s client.

2. Go to Session -> Logon and Display Store Table

3. Select the outlook profile of the user and double-click “Mailbox – your user name”

4. Expand “Root Container”

5. Expand “Top of Information Store”

6. Now its the tricky part , we need to find the specific reminder that does the troubles, there might be a few directory’s of reminders (maybe in more then one language…).

7. Double click the folder & start looking for the specific reminder (really the appointment)..

8. When you find the appointment or a few together even , right click and choose “Delete Message” , in the options select “permanent deletion (deletes to deleted item retention if supported)”.

9. close MFCMAPI & re-check in outlook.

you can use this method to delete problematic appointments, messages & all other MAPI data inside your exchange mailbox. BUT ! be careful , you can mess your mailbox up if you do something wrong …

Reference for steps and example …

Download MFCMAPI Latest version:

http://www.codeplex.com/MFCMAPI

http://exchangeshare.wordpress.com/2008/04/10/delete-corrupted-hidden-or-stale-rules-from-mailbox-with-mfcmapi/

http://support.microsoft.com/kb/924297

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