Wanted to share with you a strange error I received during the installation of the new Configuration Manager 2012 (RC Version).
While running a regular installation, the following step fails:
Opening the installation log file I’ve noticed an stranger error:
‘Failed to get SID for User ‘DOMAIN\User’
I was working on this with a friend of mine – Elad Hayun, which is by far better expert than me 🙂
We’ve tried solving this issue using various ways, but finally came up with a single solution.
We’ve change the service account that the SQL services are running with to the ‘Local System’ account and ran the setup again. This time it finished with no errors.
The reason the installation failed every time, is that during the installation process the account that the SQL is running with is used to issue a certificate from the local store (that is used by the SCCM to communicate with the SQL), but the account we were running with did not have sufficient rights to issue the certificate.
I saw many blogs about how to create a new Certificate Template on the central CA and to issue a certificate using this template, but in fact the SCCM uses a Self-Issued certificate.
Once the installation finnished, we change the service account back to the user the SQL was running with and rebooted the server – just to make sure 🙂